Product Care

Storage is important. Always store your pieces - gemstones in particular - individually so that they don't rub together, scratch or tangle. Our enclosed pouches can be used to keep your pieces separate.
Other tips:
- Keep jewellery in a dark, cool and dry place. Sterling silver in particular will naturally oxidise over time when exposed to air, and eventually tarnish, and the best prevention for this is to store it in a sealed bag or airtight box when not being worn. We recommend occasional cleaning of your silver jewellery to maintain shine and keep oxidation at bay.
- Don't place jewellery in direct sunlight as prolonged exposure can cause gemstones to fade and lose their colour. - Keep creams and sprays well away from your jewellery pieces as they are particularly susceptible to damage from the effects of chemicals in perfume, hairspray, make-up, nail polish remover, body ois, sunscreen and deoderant.

Clean your jewellery carefully with the soft, non-abrasive and lint-free cloth or chamois that's enclosed in your order. Doing this occasionally will help to maintain or bring back its shine.
If necessary, you can use a mild washing up liquid with warm water and a soft toothbrush, then rinse with clean water and pat dry with a soft cloth.
Avoid using ‘dip’ polish or abrasive jewellery cleaners as these contain harsh chemicals and can destroy your jewellery over time.

We don't recommend swimming or showering while wearing your jewellery, and removing rings when washing hands. Chlorine, salt water and fresh water can all damage precious metals and gemstones by dulling or eroding them.
Gold and silver plated pieces are particularly susceptible to damage from chlorine, which can permanently damage or discolour them. Soapy water when bathing and showering can also leave a thin film, which makes the metal seem dull.

Gently rub your gold-plated jewelry with a soft jewelry cloth to restore its shine. Plated pieces can be prone to oxidation, so we recommend removing them before you swim, shower, or apply lotion, makeup, or perfume.
To minimize scratches, store your piece in the original pouch or in a separate compartment in your jewelry box.

Avoid exposing your Sterling Silver piece to chlorinated water and to cleaning products that contain bleach. Use a soft cloth to clean your silver piece.
To minimize scratches and nicks, store it in the original pouch or in a separate compartment in your jewelry box.

Clean your piece that include Cubic Zirconia with just warm water every day to keep its shine and sparkle, or soak it in a gentle degreasing solution (we recommend water with a few drops of mild dish soap).
After soaking, use a soft, clean toothbrush to remove any remaining dirt.